Virtual Line DID is an additional number attached to the Virtual Line subscription.
Virtual line supports more than 1 DID. Instead of purchasing a brand new Virtual Line subscription, you will only need to buy another number (which is cheaper).
DIDs can be placed at
- No 1: At the beginning of the flow: incoming calls to the 2 numbers will go through the whole flow.
- No 2: At a bizphone extension/ or a number that call is transferred to (same behavior): you can reach ab directly without going through the block in front of it.
- No 3: At a smaller extension branch: you can reach cd and its following block by calling this additional DID.
Condition applied: Virtual line business plan or above