Background

  • Users will be charged an activation fee if they purchase new number(s). Different numbers have different activation fees.

  • Applied to:

    • All B3Networks numbers.

    • Ported in numbers.

  • Scenarios:

    • Purchase new subscriptions with DIDs.

    • Reactivate terminated subscriptions is considered as purchasing new subscriptions.

    • Purchase extra DIDs for an existing subscriptions. 

  • Exceptions: Charged does not incur when

    • Renew subscription.

    • Extend subscription.

    • Reactivate an expired subscription.

    • Swap numbers in the same SKU.

    • Unassign a number and purchase it again within 24 hours.

    • BYOI numbers.

Cost and Price

  • You can check your Number Activation costs in Product App > Number > B3Networks Numbers > View > Choose a country Number. Eg:

  • The costs and prices differ from number to number and is configured in Product app > Sale model. More details: Configure Selling Price.

Process

  • Both the number and activation fee are charged when users purchase number(s) for customers. Transactions can be checked in the invoices.

  • Notes:

    • This process acts the same way for all purchase flows (portal, customer app, invoice and contract).

    • Invoice for the numbers is issued at the moment of purchase - individual invoice.

    • Invoice for the activation fee is issued at the end of the month - monthly tax invoice.

      • All activation fees across the month are compiled in one monthly tax invoice as a usage charge.

      • Each fee is listed separately for the users to identify which fee belongs to which number.

      • Invoice text for number fee: Activation fee for number +xxxx.