Customer Account Management (Customer app)

What is Customer app used for?
Customer is a tool for you to manage all the sub-accounts and see general information without having to log in each of them. Here are three ways Custome...
Mon, 27 Nov, 2017 at 10:05 PM
Quickly navigate to a section
In Customer app, there are 2 ways for you to navigate View > Choose the item you need  Shortcut: click the ... next to View and select Example, w...
Thu, 16 May, 2019 at 12:27 PM
Create new customer account
Log into your B3 account Click on the three dash arrow icon on the left sidebar Select [Customer] in the left sidebar Click [Create Organization] K...
Thu, 16 May, 2019 at 10:23 AM
Do a search in Customer app
You can search for an organization (account) via its Name, UUID, Phone number, Email, Assigned DID, SIP username or Wallet ID.
Fri, 17 May, 2019 at 12:33 PM
Log in your customer accounts
If you want to check some info of your customer accounts that cannot be seen directly in Customer app such as app configuration, subscription assignment, et...
Fri, 9 Aug, 2019 at 12:21 PM
Purchase Subscriptions and Services
NOTE: Before getting started, please make sure that the pricing is set up correctly in your Product app. 1. Simply choose PURCHASE after you View an acc...
Mon, 26 Apr, 2021 at 1:58 PM
Edit a customer account
What can be edited? General information  Billing information Billing name can be different from Org name. By default, billing name = org name. If your...
Thu, 16 May, 2019 at 12:17 PM
Manage payment matters of an account (prepaid account)
It is available at Payment ** If you are referring to payment of a postpaid account, click here. Want to learn the difference between prepaid and post...
Mon, 5 Oct, 2020 at 10:42 AM
Manage payment matters of an account (postpaid account)
It is available at Payment ** If you are referring to payment of a prepaid account, click here. Want to learn the difference between prepaid and postp...
Tue, 6 Oct, 2020 at 2:41 PM
Change ownership of an account
NOTE Ownership transfer does not lead to subscription assignment transfer. After you have transferred the ownership successfully, please help your custo...
Thu, 16 May, 2019 at 2:08 PM