If you want to check some info of your customer accounts that cannot be seen directly in Customer app such as app configuration, subscription assignment, etc. you have to log in to the account using the [Login As] feature to check.
This feature allows you to log in to a specific account without knowing your customer's password; please follow these steps:
Log into your admin account
Go to Customer app
View the organization > Members
Action
- Click [Login As
- Confirm and proceed
After you click the [Login as] it will require you to Install the BizOS extension
The specific organization (under your domain) will be shown in the incognito window to secure all your information.