It is available at Payment


** If you are referring to payment of a prepaid account, click here. Want to learn the difference between prepaid and postpaid, click here


You are able to see how much they have used

  • Unbilled amount: the usage amount for the current bill period = the amount has not yet billed/ invoiced. Depend on how you are setting up the invoice, the unbilled amount is determined differently.
    Sending out invoiceType of invoices to be sent
    Unbilled amount
    YesIndividual invoice (subscription, add-on, service and hardware) + monthly tax invoice (usage)
    - Usage charge (call, SMS, fax, number activation fee).
    - Reason: the other transactions are billed by the individual invoice every time they incur.
    Yes1 consolidated invoice a month (All transactions are composed in the monthly tax invoice)All transactions.
    NoNoAll transactions
  • Credit limit: the maximum amount of money that you let the user borrow. Credit limit is applied on the unbilled amount and is reset every month for postpaid users.
  • Amount Due: the sum of all costs they have been invoiced for, minus any payments that have been applied to those costs
    • If amount due is DR

      • it means the user has not paid the invoice yet.

      • The unbilled amount can only go up to $1000 for that month.
    • If amount due is CR

      • it means they have already overpaid by that amount ($167.9). The overpayment can be used to pay for subsequent invoices.

      • the unbilled amount can go up to $424 + $2400 (amount due + credit limit)