- Types of users:
- Prepaid: https://b3networks.freshdesk.com/support/solutions/articles/28000011882-manage-payment-matters-of-an-account-prepaid-account-
- Postpaid: https://b3networks.freshdesk.com/support/solutions/articles/28000018472-manage-payment-matters-of-an-account-postpaid-account-
- Instruction to switch the payment mode: https://b3networks.freshdesk.com/support/solutions/articles/28000018502-update-payment-mode-prepaid-postpaid
- Methods to pay an invoice:
- Add and allocate a payment in Finance app: https://b3networks.freshdesk.com/support/solutions/articles/28000014271-payment-management
- User pay online from their portal: https://kb.b3networks.com/article/rcok0tzkp6-pay-an-invoice-online
- Refund: https://b3networks.freshdesk.com/support/solutions/articles/28000009627-my-customer-asks-for-a-refund-can-i-do-that-
General information related to payment Print
Created by: Jane Le
Modified on: Tue, 30 Jul, 2019 at 4:40 PM
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