Contract app

What is Contract app used for?
If you are a telecom business, you might consider offering your customer a contract for competitive pricing. By design, A contract is created by a p...
Fri, 6 Sep, 2019 at 2:44 PM
Contract status flow
Contract status: Pending: when the contract is created, its status is pending Ready: when you manually mark it as ready (see below) In progress: since t...
Thu, 26 Sep, 2019 at 4:34 PM
Create a main contract
This is the very first step in a contract flow: Create a contract (this article) Set up Billing plan and make it READY (optional) Request a sub-con...
Mon, 23 Sep, 2019 at 10:04 AM
Configure Billing plan for a contract
Billing plan is required when you create a contract. It defines how the customer pays you. This is the second step in a contract creation flow Create a c...
Mon, 23 Sep, 2019 at 10:08 AM
Ask the supplier for a better cost
You can ask your supplier for a lower cost for items in your contract, or to simply fix the current cost and avoid future fluctuation. This can be done by c...
Fri, 6 Sep, 2019 at 4:38 PM
Provision a contract
Via Customer app --> Purchase subscription or purchase add-on 1. Purchase subscription Choose Purchase under contract 2. Purchase add-ons to a...
Fri, 6 Sep, 2019 at 10:26 AM
Terminate a subscription that is tied to a contract
When you terminate a subscription within a contract, you can buy another one to replace it. Depend on the billing plan that you are using, you will be given...
Mon, 23 Sep, 2019 at 9:55 AM
Extend a contract
If you want to extend the expiry date of a contract in IN_PROGRESS status, please follow the steps below. View a contract > Extend > Choose a date...
Tue, 1 Oct, 2019 at 10:32 AM
Replace contract
If a contract is being IN_PROGRESS and your customer wants to modify it, you can replace it with a new one. Requirements: New contract start date MUST...
Wed, 2 Oct, 2019 at 12:00 PM
Assign an existing subscription to a contract
1. Assign a subscription to a contract If a contract is created or READY after the subscription is provisioned, you can still assign the subscription to th...
Fri, 27 Sep, 2019 at 5:20 PM